Our Commitment: We want you to love learning Spanish with TSLE. That's why we offer
a free demo class—so you can experience our method risk-free before purchasing.
Class Cancellations
24+ Hours Notice
- Cancel or reschedule with at least 24 hours notice
- Your class credit is fully retained
- Reschedule at your convenience
Less than 24 Hours Notice
- Class is considered "used"
- No credit or refund provided
- This policy ensures teacher availability and fairness
No-Shows
- If you don't join your scheduled class, it's forfeited
- No exceptions
Refund Policy
No Refunds on Class Packages
- All class package sales are final
- Why? Because your classes never expire (within a year)—use them whenever you're ready
- We offer a free demo first so you can try before you buy
Exceptions: We handle situations case-by-case in extraordinary circumstances.
Contact us at info@thespanishexp.com
Technical Issues
If technical problems on our end prevent you from completing a class, we'll reschedule it at no
charge.
Satisfaction Guarantee
Not happy after your first paid class? Contact us within 24 hours and we'll work to make it
right—whether that's switching teachers, adjusting your level, or finding another solution.
Questions?
info@thespanishexp.com