The Spanish Learning Experience ("TSLE," "we," "us," "our") respects your privacy. This policy
explains how we collect, use, and protect your personal information.
1. Information We Collect
Personal Information:
- Name, email address, phone number
- Location/timezone
- Spanish level and learning goals
- Payment information (processed by third parties)
Usage Information:
- Class attendance and participation
- Progress through our curriculum
- Communication with teachers and support
Technical Information:
- IP address, browser type, device information
- Cookies and similar technologies
2. How We Use Your Information
- Schedule and deliver classes
- Match you with appropriate teachers
- Track your progress and provide feedback
- Send class reminders and updates
- Process payments
- Improve our services
- Respond to inquiries
3. Information Sharing
We do NOT sell your information.
We share information only with:
- Your assigned teacher (for instruction)
- Payment processors (for transactions)
- Service providers (email, scheduling, hosting)
- As required by law
4. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (SSL)
- Secure servers
- Limited employee access
- Regular security audits
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Export your data
6. Cookies
We use cookies to:
- Remember your login
- Track website usage
- Improve user experience
You can disable cookies in your browser settings.
7. Third-Party Services
We use:
- Zoom (video classes)
- Calendly (scheduling)
- Stripe/PayPal (payments)
Each has their own privacy policies.
8. Children's Privacy
Our services are not intended for users under 16. We do not knowingly collect information from
children.
9. International Users
Your information may be transferred to and processed internationally. By using our services, you
consent to this transfer.
10. Changes to This Policy
We may update this policy and will notify you of significant changes via email.
11. Contact Us
For privacy questions or to exercise your rights: info@thespanishexp.com